Wholesale Terms
These terms summarise how we work with distributors, retailers and trade buyers. Your confirmed Proforma Invoice takes precedence over this summary where the two differ.
1. Minimum order quantity
The standard minimum is 30 pieces per order. Individual brands or models may carry a different MOQ where pack sizes or warehouse allocations require it; any exception is shown on the product page and repeated on your quote.
2. Tier pricing
| Quantity per model | Price tier |
|---|---|
| 30 – 49 pcs | Tier 1 — standard wholesale price |
| 50 – 99 pcs | Tier 2 — 2% below Tier 1 |
| 100 – 199 pcs | Tier 3 — 3.23% below Tier 1 |
| 200+ pcs | Tier 4 — 6.45% below Tier 1 |
Tiers apply per model unless a quote states otherwise. Mixed-model orders are quoted separately. Some SKUs carry their own tier table; where that differs from the standard table, the product page and your quote govern. Prices exclude freight, local taxes and duties unless stated in writing.
3. Quotes and validity
Quotes are valid for 7 days from issue and state the currency (EUR / USD / AUD), the dispatch warehouse, the confirmed specification, the delivery window and the payment terms. Stock is allocated only after the agreed deposit is received.
4. Payment
We do not take card payments through this website. Payment is made against a Proforma Invoice by the method agreed in writing with your account contact, and must come from an account in the name of the buying business. Bank details are printed on the invoice and are never changed by email without a confirming phone or WhatsApp call.
5. Inspection and verification
Trade buyers are welcome to verify stock before a volume order. We can arrange a live video walkthrough of the warehouse, batch photographs, and third-party pre-shipment inspection at your cost. Inspection is scheduled before dispatch; once goods are handed to the carrier, claims follow our Refund & Returns Policy.
6. Compliance
We supply authorised business buyers only. You are responsible for verifying that the products, strengths, capacities, flavours and packaging you order are admissible and lawful to resell in your market. We may decline an order where that cannot be established. See our Shipping & Delivery e Terms of Service.
7. Request a quote
Send the model, quantity and destination country by WhatsApp (open a WhatsApp chat) or email [email protected]. We will reply with current stock, the applicable tier price and the delivery window. Business hours: Lun-Sab 09:00-18:00 GMT+8; we aim to reply within 2 hours.